What Data We Collect and Why
When you create an account, we collect the details you provide during registration — your name, contact number, email address and date of birth. Each time you transact through GCash, Maya or InstaPay, we record the transaction reference, amount and e-wallet identifier needed to process and
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verify that payment. We do not store your full GCash or Maya PIN; only the transaction confirmation data passes through our system. Browsing and device data — your IP address, browser type, and the pages you navigate inside the lobby — are collected automatically so we
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can keep your session secure and load the right content for your region. We also collect support-chat transcripts when you contact us, so our team can follow up accurately. All data collected serves one of three purposes: delivering the service you asked for, keeping your account
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secure, and meeting our obligations under applicable law. Data linked to payment rails like InstaPay is handled under the same security standard as all other account data and is never shared with third-party marketers.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.